You, our customers, are very important to us and we continually strive to bring you innovative merchandise with the exceptional high quality you have come to expect from us. You may return unused, current merchandise at any time for an even product exchange or for a full refund, but not including shipping and handling charges. We do not accept returns or exchanges on custom merchandise. You may contact our Customer Service Department regarding any returns. You may return your unworn and unwashed merchandise to: Cincy Shirts Returns, 7200 Industrial Row Drive, Mason, Ohio 45040. Please include a note explaining what size you would like to exchange it for.